Lifetime Warranty Coverage

All Super-Elastic Signal Stick™ antennas come with a lifetime warranty. If it breaks, we’ll fix it.

For assistance, please email us at orders@signalstuff.com. We may attempt some troubleshooting via email to save time—plus, if you have a good story about how the antenna broke, we’d love to hear it! =]

Note: This lifetime warranty only covers Super-Elastic Signal Stick™ antennas. Other products—like the Signal Staff™ OSJ and Signal Stalk™—are not covered by this warranty.

How to Request a Replacement

To request a replacement, you’ll need to send us a photo of the antenna. We can’t complete the RMA without it. If you’re not sure what’s wrong, these are the most helpful photos to include:

• Connector view at a slight angle to show if it’s intact.
• Looking into the connector to check the center pin alignment.

Even if the issue isn’t something visible, a photo is still required. Please send the photo and details to orders@signalstuff.com.

Product Returns

If you are not satisfied with your purchase, products in unused condition can be returned within 60 days of purchase for a full refund. To initiate a return, please contact us at orders@signalstuff.com.

Please note:

• Items must be returned in their original packaging, or similar packaging which protects the item from damage during shipping and fits the item without coiling.
• We will refund your order once we receive the return.
• Shipping costs will not be refunded since we cannot recover those costs.
• Return shipping costs are the responsibility of the customer.
• There is no restocking fee.

International Warranty Limitations

Due to the high cost of international shipping, the following restrictions apply for customers outside the United States:

• Coverage: The warranty only covers factory defects. It does not cover accidental damage or normal wear and tear.
• Shipping Costs: If the antenna didn’t arrive defective, you’ll need to cover the shipping costs for any replacement.

We’re sorry for the inconvenience! We’d love to fully support international customers, but we’re unable to do so at this time.