If you ordered an antenna with the wrong connector, no problem! Just send it back in the original packaging to the following return address:
Signal Stuff
881 W State St Ste 140 PMB 203
Pleasant Grove, UT 84062
To avoid any kind of damage please ship the antenna in packaging which keeps it at least mostly straight, not coiled. A USPS flat rate envelope is fine, but is the most it should be bent during shipping. The original packaging is the easiest option if you still have it.
We recommend emailing us the tracking information at orders@signalstuff.com so we know to look out for it. This also helps in case the package gets lost or delayed in the mail, which we unfortunately see happen sometimes—especially with USPS shipments.
Please note:
- We will refund your order once we receive the return.
- Shipping costs will not be refunded since we cannot recover those costs.
The cheapest way to return the antenna is usually USPS First Class or USPS Ground Advantage.