What if I didn’t receive what I ordered?

We want to make things right if there’s been a mistake. Here’s how we handle these situations:

If there’s an issue with your order

If you received the wrong item or if something is missing, please email us a photo showing what you received to orders@signalstuff.com. This helps us quickly understand what went wrong.

  • If we made a mistake: We’ll ship out the correct or missing items right away. If a return is needed, we’ll include a return label for the incorrect items.
  • If the order is correct but not what you wanted: In this case, you’ll need to return the item for a refund and place a new order for the correct product.

We’re here to help, and we’ll do our best to make things right either way!