We want to make things right if there’s been a mistake. Here’s how we handle these situations:
If there’s an issue with your order
If you received the wrong item or if something is missing, please email us a photo showing what you received to orders@signalstuff.com. This helps us quickly understand what went wrong.
- If we made a mistake: We’ll ship out the correct or missing items right away. If a return is needed, we’ll include a return label for the incorrect items.
- If the order is correct but not what you wanted: In this case, you’ll need to return the item for a refund and place a new order for the correct product.
We’re here to help, and we’ll do our best to make things right either way!